POLICIES:
We are a NON-SMOKING property. Sorry no pets allowed. Though we love your furry friends, we cannot accommodate them at the Windward. All registered guests must be 25 years or older or accompanied by parent or legal guardian. Property quiet hours: 10pm – 8am. Property has stairs (no elevator). Please specify if you need a lower floor.
Booking Policy:
One night stays require payment in full and are non-refundable.
For stays of two nights or more, a deposit of 50% is required at booking.
The balance is due 14 days prior to arrival.
Cancellation Policy:
Cancellations 30 days or more prior to arrival will be refunded, less an $80 booking fee for each room reserved.
Cancellations within 30 days of arrival will forfeit deposit.
Cancellations within 14 days of arrival will forfeit total amount paid.
Due to our small size, cancellations affect us significantly and leave us little time to refill the space you have left.
** SPECIALS, DISCOUNTS, ONE-NIGHT and THIRD PARTY bookings (Booking.com, Priceline, Kayak, etc.) require payment in full and are non-refundable.
Refund Policy:
We do not give refunds in the event of airline cancellations, inclement weather, natural disasters or illnesses, nor do we give refunds for early departures. If you anticipate changes in your plans we suggest you secure trip interruption insurance prior to booking (TravelGuard.com). Due to our small size, cancellations affect us significantly and leave us little time to refill the space you have left.
Hurricane Policy: In the event of a hurricane or major named storm, we will give refunds for nights that are impacted by a mandatory evacuation to the island only. Please see our detailed hurricane policy for more information.
Privacy Policy: Please see: privacy policy for credit cards
